We have a number of guides for different devices. We support a range of devices and you are able to connect to your Small Business Email account using webmail, IMAP, POP3, SMTP, and ActiveSync.
Things to know:
Wherever you see clientdomain.co.uk, type the domain after the @ in your own email address.
This is because your Small Business Email package includes a custom mail hostname and webmail URL. Throughout our guides we will use mail.clientdomain.co.uk as a placeholder, but you need to type your domain instead.
For example, if your email address is joebloggs@clientdomain.co.uk, your server would be mail.clientdomain.co.uk.
User Guides
How to use and access your Small Business Email
Webmail:
Please go to your custom webmail by going to https://mail.clientdomain.co.uk in a browser.
Apple:
For Apple devices (iPhone, Apple Watch, iPad, and Mac) we recommend using connection profiles. This is the best way to get started on an Apple product since it gets your email, contacts, and calendars configured without fiddly server settings or typing lots of passwords.
Small Business Email | Link to Apple Easy Setup Guides guides (link)
Android:
For Android, our recommended setup process is to use Gmail and ActiveSync to sync your email, contacts, and calendars without fiddly server settings and port numbers:
Small Business Email | Gmail for Android (Email, Contacts, and Calendars via ActiveSync) (link)
Outlook:
Please find a link to configure your email in Outlook for Windows, Android, and Mac guides below:
Small Business Email | Outlook (link)
More Device Setup Guides:
Small Business Email | Device Setup Guides (link)
Account Owner Guides
How to manage your Small Business Email
Use these guides to do things such as create or delete mailboxes, change passwords, and more:
