Blog & Announcements

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Blog & Announcements
Oct 21, 2026

Urgent Maintenance - Critical Security Issue Affecting PHP [Completed]

Update 15:30: We have completed this unscheduled maintenance on all Plesk servers. Update 19:10 (Latest): We have now completed this unscheduled maintenance on our Small Business Email platform too....

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Oct 19, 2026

October 2026: Small Business Email

(Latest) 21 October 2026 09:00am: We are happy to confirm the deduplication process is complete and mailboxes are in full working order. Please allow email clients some time to catch up. Please see ...

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May 01, 2026

Urgent Server Updates and Mitigations

Due to the recently announced vulnerability in all Linux (the operating system the vast majority of internet services globally run on) kernel versions since 2017, dubbed Copy Fail (CVE-2026-31431), we...

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Feb 21, 2026

Spam Filtering Improvements

We've been working behind the scenes to improve the spam and junk mail filtering on our Small Business Email platform, and we're pleased to let you know the upgrade is now complete. The improvements m...

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Feb 16, 2026

SmarterMail Connectivity Issues [RESOLVED]

Due to a bug in the most recent SmarterMail build we installed over the weekend, some customers who connect with IMAP had issues sending or receiving emails with attachments that took the email above ...

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Jan 24, 2026

What's New? Introducing Sitejet Builder

We're delighted to announce that all of our website hosting packages include free access to Sitejet Builder, an easy to use tool for building your website inside a web browser without any coding exper...

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Oct 29, 2025

SmarterMail Management Now Working

I'm very happy to be able to announce our vendor has squashed the bug in the SmarterMail management tool we used to manage our SmarterMail Mail package accounts, mailboxes, and aliases. We will be pub...

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Aug 19, 2024

New Feature: Connect Cloud services to SmarterMail Webmail to send larger files.

Have you ever tried to send a client some files but be unable to send the email because the attachments made it the email too big? Unfortunately an industry standard 25MB limit applies to emails (alt...

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Oct 18, 2023

October 2023: Outlook/Hotmail Deliverability Issues

18th October 2023 20:22 Our testing suggests emails are being successfully delivered now. However we are still waiting to hear back from Microsoft and Microsoft's portal for managing deliverability is...

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What We Share Here

New Features

Learn about new features and improvements we've added to your hosting platform.

Security Updates

Important security announcements and updates to keep your data protected.

Maintenance Notices

Scheduled maintenance windows and downtime notifications for your planning.

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Learn how to get the most out of your hosting with helpful guides and tutorials.

Performance Updates

Server improvements and performance optimisation announcements.

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