By Month

Oct 2025
Aug 2024
Oct 2023
Feb 2023
Nov 2022
Apr 2022
Feb 2022
Nov 2021
Apr 2020
Aug 2019
Older Announcements...
View RSS Feed

  By Month

  Support

My Support Tickets
Announcements
Knowledgebase
Downloads
Network Status
Open Ticket

Announcements

SmarterMail Management Now Working

  • 29th October 2025

I'm very happy to be able to announce our vendor has squashed the bug in the SmarterMail management tool we used to manage our SmarterMail Mail package accounts, mailboxes, and aliases. We will be publishing documentation soon.

Should you have any issues please let us know!

Continue reading

New Feature: Connect Cloud services to SmarterMail Webmail to send larger files.

  • 19th August 2024
Have you ever tried to send a client some files but be unable to send the email because the attachments made it the email too big? Unfortunately an industry standard 25MB limit applies to emails (although some companies, ourselves included, allow up-to 50MB emails!), but customers on our SmarterMail platform are now able to connect external ...
Continue reading

October 2023: Outlook/Hotmail Deliverability Issues

  • 18th October 2023
18th October 2023 20:22 Our testing suggests emails are being successfully delivered now. However we are still waiting to hear back from Microsoft and Microsoft's portal for managing deliverability issues remains unavailable, so we are reluctant to say the issue has been resolved until we have more visibility over the issue. 18th October 2023 ...
Continue reading

Price Adjustments effective 31st March

  • 24th February 2023
Due to cost increases and other external factors such as inflation we regretfully need to review our prices. Our new pricing structure will be effective March 31st 2023 and invoices issued after this date will have the new pricing.  Our new monthly pricing structure is as follows (prices excl ...
Continue reading

  Support

My Support Tickets
Announcements
Knowledgebase
Downloads
Network Status
Open Ticket