If you wish to use a different provider for your email hosting then you will need to update the MX records within your hosting package so that the external world knows to send your emails to a different location. In order to update your MX records you will first need to login to your hosting Control Panel via the Client Management Portal.
Once logged in you will want to select the 'MX Entry' option which can be found under the 'Mail' heading.
This will then take you to a page where you can make changes to your MX Records. We recommend that you do not delete the default mx1.sbhdns.com MX entry until you have entered all of your new records.
On this page you will first of all need to change the 'Email Routing' to go to a 'Remote Mail Exchange'.
You will then need to add in the new MX records that should have been provided by your new email hosting company.
Once you have added all the entries you need and are confident that they have been entered correctly, you will need to delete the default Small Business Hosting MX record.
Your email should now be routing through to your new email host. If you have any issues updating / changing your MX records then please create a support ticket via your Client Management Portal.
