Getting started with WSP (Windows)

Welcome to Small Business Hosting!
Thank you for Choosing Small Business Hosting to host your website on our shared Windows (WSP) platform. Let's break this down into the next steps that you can take:


Learning the Ropes
There are many different features of our shared Windows (WSP) web hosting. We have tailor made a range of Knowledgebase Articles that will help you getting started with your new hosting package in order to get yourself out on the internet. Below is some of our more popular guides for beginners:

How do I login to my WebsitePanel Control Panel?
How do I create an email account?
How do I upload files to my website?
How do I install Wordpress on my Hosting package?


I need support, where can I look?
While Small Business Hosting doesn't offer support, we aim to offer you to most extensive online support via the means of our Knowledgebase Articles and our Support ticketing system. We explain why we don't accept email requests in our Knowledgebase Article - Why don't you accept tickets & replies by email?

If you feel that your issue can't be resolved by our Knowledgebase Articles, then please Submit a Ticket via our Client Management Portal and one of our support team will get back to you as soon as possible. Please note that all tickets are answered in the order they come in and based on priority.


My Domain Name isn't with Small Business Hosting, can I still use this package?
Absoultely, however we do recommend that you try to keep as much of your web hosting in 1 place as possible as it makes managing your services much easier. For information on transferring Domain Names to Small Business Hosting, please reference our Knowledgebase on Domain Name transfers.

If you don't yet wish to move your Domain Name over to Small Business Hosting, then all you will need to do is update your Domain Name's Nameservers in order to make full use of your hosting package. The Nameservers that you will need to use are listed below:

ns1.sbhdns.com
ns2.sbhdns.com

Please be sure to read our Knowledgebase Article on Updating DNS Records, Name Servers or Transferring a Domain Name if you aren't sure what you are doing!


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