When creating a support ticket with Small Business Hosting, we ask that you try to provide as...How can I tell if there are network or server problems affecting my account?
For details of current and past service incidents together with any upcoming maintenance we have...How do I contact Small Business Hosting Support?
In order to contact our Support team, you will first need to login to your Client Management...Please don't submit multiple tickets for the same issue
We understand that sometimes it can be frustrating if you haven't had a response to an existing...Small Business Hosting Outage / Planned Maintenance SLAs
Below is a list of our response times that we will adhere to if we are to have a service outage...Why don't you accept tickets & replies by email?
There are 2 main reasons we only accept tickets from our Client Management Portal and not by...