How do I download files from my hosting package? (Windows Control Panel/WSP)

In order to download your website you need to first access the Windows Control Panel. You can follow the knowledgebase article linked below for steps on how to do that:

How do I log in to my Windows Control Panel (WSP) -

Once you're logged in, you just need to click on File Manager

Then click on the link that has your domain (e.g;

Then click on the tick next to wwwroot

Next, click on Zip in the navigation bar just above the folder structure.

Then, give the .zip file a name and click Zip

The next step is to click on the zip file in the list of files that appear. This will download the content of your website.

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