How do I download files from my hosting package? (Windows Control Panel/WSP)

In order to download your website you need to first access the Windows Control Panel. You can follow the knowledgebase article linked below for steps on how to do that:

How do I log in to my Windows Control Panel (WSP) - https://www.smallbusiness.host/clients/knowledgebase/31/How-do-I-log-in-to-my-Windows-Control-Panel-WSP.html

Once you're logged in, you just need to click on File Manager




Then click on the link that has your domain (e.g; customerdomain.co.uk)



Then click on the tick next to wwwroot



Next, click on Zip in the navigation bar just above the folder structure.



Then, give the .zip file a name and click Zip




The next step is to click on the zip file in the list of files that appear. This will download the content of your website.



 
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