Have you ever tried to send a client some files but be unable to send the email because the attachments made it the email too big? Unfortunately an industry standard 25MB limit applies to emails (although some companies, ourselves included, allow up-to 50MB emails!), but customers on our SmarterMail platform are now able to connect external ... Read More »
18th October 2023 20:22 Our testing suggests emails are being successfully delivered now. However we are still waiting to hear back from Microsoft and Microsoft's portal for managing deliverability issues remains unavailable, so we are reluctant to say the issue has been resolved until we have more visibility over the issue. 18th October 2023 ... Read More »
Due to cost increases and other external factors such as inflation we regretfully need to review our prices. Our new pricing structure will be effective March 31st 2023 and invoices issued after this date will have the new pricing. Our new monthly pricing structure is as follows (prices excl ... Read More »
We are currently aware of issues with card payments being declined. This is an issue on our end and we are working with our payment processor to resolve this as quickly as possible. In the mean time we will ensure services are not suspended when invoices are overdue. If you have a domain renewal that does not process because of payment issues, ... Read More »