Card Payment Errors - RESOLVED

We are currently aware of issues with card payments being declined. This is an issue on our end and we are working with our payment processor to resolve this as quickly as possible. In the mean time we will ensure services are not suspended when invoices are overdue.  If you have a domain renewal that does not process because of payment issues, ... Read More »

21st Nov 2022
Discontinuation of Hosted Exchange

Regrettably we have to announce the discontinuation of our Hosted Exchange email product offering. With changes on our supplier end, we had to make the difficult decision to discontinue the service on December 31st 2022. We have stopped accepting new orders for Hosted Exchange and we will be issuing partial refunds to users who have paid ... Read More »

7th Nov 2022
Issues on some Plesk servers

20220401 10:10 The 3 servers are back up and we're able to connect to them, we will continue to monitor the situation and provide updates once we are aware what the problem was. 20220401 09:53Our supplier has informed us that there is a known issue on their end and they are working to resolve it. We will monitor the situation and hope it will ... Read More »

1st Apr 2022
Outlook/Hotmail/Live/MSN Deliverability Issues

28th February 2022 09:52 Update Following testing of Microsoft's most recent fix we believe this issue has now been resolved. We'd like to apologise for any disruption this may have caused last week - we now have direct contact details for the team at Microsoft who handle issues such as this, so if it happens in future we hope the resolution will ... Read More »

22nd Feb 2022
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